Project Overview:

Ben & Jerry’s, in order to continue to drive positive change in its supply chain, was interested in identifying a standardized way to measure the overall social and environmental impact of its suppliers (especially in comparison to each other). 

LIFT worked with Ben & Jerry's to benchmark their significant suppliers using the B Impact Assessment (a free tool that helps any company measure, compare, and improve its performance). The goal of the project was to provide Ben & Jerry’s a holistic, “big picture” view of its supply chain, make the performance of individual suppliers tangible and comparable, and help each supplier improve their social and environmental impact.

Client Results:

  • Ben & Jerry’s was able to pinpoint positive (or concerning) areas of supply chain performance, both on the individual supplier level, and by identifying areas that seem to affect suppliers as a group
  • Ben & Jerry's now has access to impact data for future marketing, external communications, and sustainability reports, providing more opportunities to increase credibility and consumer trust
  • Participating suppliers gained the knowledge, skills, and resources to continually improve their performance
“LIFT provided valuable and effective help in benchmarking key aspects of our supply chain. We look forward to continuing to work with LIFT in the future.”
— Cheryl Pinto, Manager of Values Led Sourcing, Ben & Jerry's

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